The Hidden Strain on Lab Operations: Why Courier Reliability Matters More Than Ever
A national survey conducted by CAP Today, the official journal of the College of American Pathologists, has revealed an eye-opening fact: 99% of lab professionals say medical couriers affect their work every week, with 81% of those in acute care settings calling that impact “significant.” Key Survey Findings Operational Disruptions Are Widespread When couriers fall […]
The Hidden Cost of Missed Home Healthcare Deliveries
When a home healthcare delivery is late or missed, the true cost isn’t just measured in dollars — it’s measured in patient disruption, caregiver frustration, and reputational harm. Missed deliveries trigger a ripple effect: For growing home health organizations, reliability at the doorstep is just as important as reliability in the clinic. What Providers Need: […]
Chain of Custody Gaps Are Costing Labs More Than You Think
Lost specimens. Misrouted samples. Incomplete documentation. In laboratory logistics, even a minor chain-of-custody failure can lead to costly consequences — both operationally and reputationally. Many labs rely on a patchwork of courier networks and internal processes that leave dangerous gaps: These gaps put compliance at risk — and open the door to delays, re-collections, and […]
